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How sattakung Handles Your Personal Data

This privacy policy sets out exactly what data we collect when you open an account, how we store it, and the rights you hold over it at any…

Data Collection TransparencyUPI & Paytm Transaction PrivacyAccount Security PracticesYour Right to Access & DeleteIndia-Specific Data Handling
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sattakung How sattakung Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how we handle your data, want to request a copy of what we hold, or need to report a concern, our support team is reachable through…

Email Support Send your privacy request or data-access query directly to our privacy team via email. Include your registered account name and the nature of your request so we can locate your records quickly and respond within 72 hours.
Live Chat Our live chat is open around the clock. If your privacy concern is time-sensitive — such as a suspected unauthorised access attempt — start a chat session and our agent will escalate it to the data team immediately.
Account Settings Panel Many data preferences, including marketing communication opt-outs and cookie consent settings, can be adjusted directly from your account settings panel without needing to contact support at all.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Our approach to data security is built around the principle that your account information belongs to you.

Encrypted Payment Records

Every transaction made through UPI, Paytm or PhonePe is logged in an encrypted store.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most.

Account Access Logs

We keep a rolling log of IP addresses and device identifiers used to access your account.

Data Retention Schedule

Account identity data is held for as long as your account is active.

Third-Party Data Sharing

We share data with payment processors such as the UPI network solely to complete your transactions.

Requesting Changes or Erasure

You can request a full copy of your personal data or ask us to correct inaccurate records at any time…

Common Questions About Your Privacy on sattakung

We have answered the questions Indian account holders ask most often about how we collect data, what we do with it, and how you exercise your rights. If your question is not listed here, our live chat team can provide a direct answer tied to your specific account.

We collect your name, date of birth, email address, phone number and the payment details you use — such as your UPI ID or Paytm number. We also log device identifiers and session data to maintain account security and detect unusual access patterns.

Transaction records from UPI, Paytm and PhonePe are stored in an encrypted database with access restricted to authorised personnel only. We retain masked references — not full payment credentials — and these records are kept for the period required under applicable Indian financial regulations.

Yes. Email our privacy team with your registered account name and a written request. We will compile and send you a full copy of your personal data within 30 days. There is no charge for a first request within any 12-month period.

Submit a deletion request by email or through live chat. We will remove all non-regulatory personal data within 30 days of confirming your identity. Records we are legally required to retain under Indian financial rules cannot be deleted until the required period has elapsed.

No. We do not sell or share your personal data with advertising networks or marketing companies. The only third parties who receive any of your data are payment processors — such as the UPI network — and they receive only what is strictly needed to complete your transaction.

We use session cookies for account access and analytics cookies to measure page performance. You can update your cookie preferences in the account settings panel at any time. Turning off analytics cookies does not prevent you from accessing your account or making deposits.

Contact our live chat team immediately — they are available around the clock. Our agents will flag your account for the data security team, review the access log for unusual entries, and advise you on securing your account, including resetting credentials.

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